Like most websites, the Real Ketones™ collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Real Ketones™ purpose in collecting non-personally identifying information is to better understand how its visitors use its website.
Real Ketones™ also collects potentially personally identifying information like Internet Protocol (IP) addresses. Real Ketones™ does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Gathering of Personally Identifying Information
Certain visitors to Real Ketones™ websites choose to interact with Real Ketones™ in ways that require Real Ketones™ to gather personally-identifying information. The amount and type of information that Real Ketones™ gathers depends on the nature of the interaction. For example, we ask visitors who submit online inquiries provide a username and email address.
Those who engage in transactions with Real Ketones™ – by purchasing a box of Real Ketones™ for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Real Ketones™ collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Real Ketones™. Real Ketones™ does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Protection of Certain Personally-Identifying Information
Real Ketones™ discloses possible personally-identifying and personally-identifying information only to those of its employees, affiliated organizations and contractors that (i) need to know that information in order to process it on the behalf of Real Ketones™, or to service its websites, and also have agreed not to disclose it to others. Some of those employees, affiliated organizations, and contractors may be located outside of your home country; by using Real Ketones™’s websites, you consent to sending them such information. Real Ketones™ will not sell or rent possible personally identifying and personally-identifying information to others. Other than to its employees, contractors and affiliated organizations, as described above, Real Ketones™ discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Real Ketones™ believes in good faith that disclosure is reasonably necessary to protect the property or rights of Real Ketones™, third parties or the public at large.
If you are a registered user of a Real Ketones™ website and have sent us your address or email address, Real Ketones™ may from time to time send you an email to tell you about new ideas, products, or features, ask for your opinion, or just inform you about our latest endeavors. We use our websites and emails for this purpose, for informational purposes. If you send us a request by mail or email, we reserve the right to display it in order to better clarify or respond to your request, or to help others with similar issues, problems, or requests. Real Ketones™ takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We do not store your credit card information on our servers. Secure payment processing is provided by WooCommerce Inc. and PayPal Inc. Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer. For your safety and protection, your credit card information is not stored on our servers. Our payment gateway provider, Network Merchants, Inc., keeps this information encrypted and secure on your behalf. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to periodic company news, updates, and/or related product or service information, etc.
We want you to be fully satisfied with your purchase of Kegenix™.
If for any reason, you are not satisfied with your purchase, you may return the unused portion of your Kegenix™ order within 14 days from your delivery date and you must apply for a Return Authorisation Number (RA) at firstname.lastname@example.org for a full refund of the purchase price, excluding shipping.
Products are provided with a 100% satisfaction guarantee.
You may contact Kegenix™ at email@example.com or call us at 0450 700 496, anytime within 14 days of the original delivery date for 100% refund of the product purchase price (excluding any shipping and handling charges) and obtain shipping instructions to return any unused product.
Upon receipt of your return shipment, Kegenix™ will cancel the original credit card authorization, or issue a full refund if you funds have already been collected, and shall only be paid on a one-time basis per household (as determined by the sole discretion of Kegenix™ based on customer order data and IP address).
Here at Kegenix, your satisfaction is our main priority. That is why we offer a 14-day, money-back guarantee (shipping & handling will not be refunded).
This means you can try Kegenix™, and if, for any reason, you are not 100% satisfied, simply return the unused portion within 14 days for a full refund of your product purchase.
Instructions for returning an item:
Pack all unused Kegenix™ packets or container(s) in a box (use the original package, if possible).
Please include your order number, billing name and address with the return.
All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
For your protection, we recommend you use Australia Post. Ship the return package to:
Camden NSW 2570
Keep the Tracking Number to ensure your return is delivered to us.
You can expect a refund in the same form as your original payment within 30 days of our receipt of your returned product.
Additionally, Kegenix™ reserves the right to refuse a refund to anyone reasonably suspected by Kegenix™ to have previously taken advantage of its satisfaction guarantee on multiple occasions.
We have no problem giving an unsatisfied customer their money back, just please do not take advantage of the guarantee.
Giving you a refund in accordance with the terms and restrictions that are set forth herein is the full and complete liability that Kegenix™ has to you.
You agree that the length of the refund period we have underlined above (14 days) is acceptable, and you agree that the time of the refund period is reasonable.
You further agree to try the Kegenix™ product during the initial 14 day period following your product order as a material consideration required by Kegenix™ as part of the purchase price.
You further warrant that you will make a determination during the initial 14 day period if the product is as described and to decide whether you wish to keep the product.
If you do not notify Kegenix™ during the refund period in the manner described in this agreement, and you agree that if Kegenix™ does not hear from you via our easy to use email and toll-free phone services, that we assume you have fully accepted our terms of our offer, complete and final acceptance of the terms of Kegenix™ and you will have no further right of redress or refund for any reason.
In the event a product is returned within the 14 days, but more than 30% of the product has been consumed or not returned, we reserve the right to issue a partial refund versus a full refund.
By placing an order on our website, you agree that the products ordered will be used only in a lawful manner.
If you’re living in locations that require custom duties and/or VAT taxes to be collected you understand that, unless custom duties and/or VAT taxes are collected at the point of sale by Kegenix™ you remain entirely responsible for payment of any/all custom duties and taxes at the time the product is delivered pursuant to your instructions.
If, for any reason, the freight or courier account of Kegenix™ is charged for custom duties and/or VAT taxes, in lieu of you paying these fees directly, then you hereby authorize Kegenix™ to bill your credit card for said charges or for the return of goods if they are refused at the point of destination.
If ordering outside the United States – ensure your order complies with local laws and that it is legal for import.
By placing an order on our site from anywhere outside of the United States, the customer bears all responsibility for duties, taxes and potential shipping delay issues. These fees, if any, are not subject to refund.
The claims made on this site have not been evaluated by the United States Food and Drug Administration. The products and information offered are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or information on or in any product label or packaging. You should consult with a health care professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
TERMS AND CONDITIONS
Terms of Purchase
When you place an order on this website you are agreeing to our terms and conditions. Please read the terms and conditions carefully. It is our intent to treat our customers fairly.
Any statements on this site or any materials or supplements distributed or sold by Kegenix have not been evaluated by the Food and Drug Administration. Kegenix is not a drug. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions, high blood pressure, or think you may be a chance that you are pregnant, please consult your physician before using any of our products. The results on all products are not typical and not everyone will experience the same results. Trademark Disclaimer Kegenix® is a registered trademark of Real Ketones LLC.
Terms and Conditions
Kegenix™ is sold on Realketonesaustralia.com.au or Kegenixaustralia.com.au, and RealKetones LLC is the parent company DBA (doing business as) Kegenix™.
Warranty and Guarantee
The trademarks, service marks and logos (“Trademarks”) used and displayed on the Site are either registered or unregistered Trademarks of Kegenix™ or its affiliate(s) or used under license. Nothing on the Site shall be construed as granting, by implication, estoppel, or otherwise any license or right to use any Trademark displayed on the Site without the prior written consent of the Trademark owner. The name Kegenix™ or any of the Trademarks may not be used in any way including in any advertising or publicity pertaining to distribution of materials on the Site without the prior written consent of Kegenix™.
Site User Conduct
You must be 18 years of age or older to access our Site. As a user of the Site, you agree that in connection with your use of the Site and the content you will not: Upload, post, e-mail, or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, pornographic, libelous, invade anyone’s privacy, hateful, or racially, ethnically, or otherwise illegal or objectionable; or falsely state or otherwise misrepresent your affiliation with a entity or person; Conduct yourself in an offensive, indecent, or vulgar manner while using our Site or service; Use the Site for any unlawful purpose; Email, upload, post or send content that you do not have a right to send or transmit under any law or under contractual or fiduciary relationships (such as confidential information, learned or disclosed as part of employment relationships or under non-disclosure agreements); Post, email, or upload or send content or information that infringes any trademark, patent, trade secret, copyright, or other intellectual property right of any party; Email, post, or upload, or send or transmit any unsolicited or unauthorized advertising, “spam”, “promotional materials” “chain letters,” “ponzi schemes,” or any form of solicitation whatsoever; Email, post, or upload, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; Disrupt our Site, or interfere with our Site and its services, the content, our servers, or not obey procedures, policies, regulations, or the works of networks connected to the Site, the services, and/or the content, the terms of which are contained in these guidelines and on the Site; Violate applicable local, state, national, or international law, whether intentionally or unintentionally.
By posting any information on our Site, you grant us a nonexclusive, royalty-free, worldwide, perpetual license to display, use, reproduce, or modify the information you send us, and we appreciate your feedback!
Disclaimer of Warranty
The materials and products contained and sold through the site are provided “as is” and without warranties of any kind either express or implied. to the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or other violations of rights. we assume no liability or responsibility for any errors or omissions in the content of the site, that defects will be corrected, or that any Kegenix™ site or the servers that make such materials available are free of viruses or other harmful components; any failures, delays, malfunctions, or interruptions in the delivery of any content contained on the site; any losses or damages arising from the use of the content provided on the sites; or any conduct by users of the site, either online or offline. we do not warrant or make any representations regarding the use or the results of the use of the products or materials on any Kegenix™ site in terms of their correctness, accuracy, reliability, or otherwise. you assume the entire cost of all necessary servicing, repair, or correction.
Limitation of Liability
Under no circumstances, including, but not limited to, negligence, shall Kegenix™, its officers, managers, members, employees, attorneys or agents be liable (jointly or severally) for any direct, indirect, special, incidental or consequential damages of any kind, including, but not limited to, use of the products offered by Kegenix™, loss of use, data, or profit, on any theory of liability, arising out of or in connection with the use or the inability to use the products offered by Kegenix™ or the materials on the site, even if kegenix™ or any Kegenix™ representative has been advised of the possibility of such damages. some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. if any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest extent permitted by applicable law.
The Site may provide links to other World Wide Web sites or resources. Kegenix™ has not reviewed these sites and is not responsible for the accuracy, content, privacy policies or availability of information found on sites that link to or from any Kegenix™ Site. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from any Kegenix™ Sites or third-party content on our sites. We do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of any of the information contained in such third-party sites or content. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against Kegenix™ with respect to such sites and third-party content. We strongly encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. Neither Kegenix™ nor its affiliates, employees, managers, members, officers, attorneys or agents shall be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages arising out of your use of third-party material or third-party sites that are linked to this Site. No link to the Site may be framed to the extent that such frame contains any sponsorship, advertising, or other commercial text or graphics. All links to the Site must be to www.Kegenixaustralia.com.au . Deep linking to internal pages of this Site is expressly prohibited without prior written consent from Kegenix™.
Choice of Law
Copyright and Trademark Notices
All content on this website is copyright © 2018 Kegenix™ is a trademark of Real Ketones LLC
KETO AUST PTY LTD
ABN 75 625 056 037
We are always innovating and researching new ways to use our technology for good. Below is a list of licensed patents:
US Patent US 9138420 B2
Compositions and methods for producing elevated and sustained ketosis